FAQs
Is ripple+ an e-cigarette?
Hell no. ripple+ is a portable aromatic diffuser which contains plant-extract and natural aromas to release aromatic mist to provide all the benefits of aromatherapy. They are designed for adults looking to promote self-care.
E-Cigarettes are defined as electronic nicotine delivery systems, or ENDS. There is no nicotine in ripple+ diffusers. In fact, all ripple+ diffusers are completely free of nicotine, tobacco, Vitamin E acetate, THC, CBD, and any other regulated substance.
ripple+ diffusers have a variety of features that further distinguish them from e-cigarettes, including:
- Intention: ripple+ diffusers are intended to provide an easy and convenient aromatherapy experience.
- Ingredients: ripple+ diffusers are filled with plant extract and natural aromas rather than any regulated substance.
- Mechanism of action: The temperature of ripple+ diffusers is intentionally kept as low as possible to preserve the plant extract and natural aromas.
Who can purchase ripple+?
We recommend users are 21 years and up.
We recommend users with: asthma, allergies to our listed ingredients and pregnant or nursing women do not purchase Ripple.
How do I use my ripple+?
Unbox diffuser and remove protective caps. Open your silicone Rip TipTM and place it on the bottom-side of the diffuser. Squeeze Rip TipTM to pump aromatherapy mist out of the other end. For additional guidance please see here.
Do I need to charge my ripple+?
No. The battery is designed to deliver 400 puffs (please note this is measured at 1.5 seconds / puff).
After your ripple+ is finished, you can recycle it in one of our ripple+ recycling boxes at a supporting retailer or return it using our online recycling program.
Where are your formulas sourced?
Each of our custom botanical blends is formulated in state-of-the-art labs based in the U.K.
We ensure all our ingredients are non-GMO, free of harmful pesticides, and purely natural.
How do I store my ripple+?
We recommend you keep your ripple+ device in a cool, dry place to ensure maximum performance.
Best used within 6 months of purchase.
How will I know my ripple+ device is finished?
You’ll know your ripple+ has run out of juice when the white light at the end of your device starts flashing or there is no more vapour being produced.
What happens if I have a faulty ripple+ device?
If you think your device might be faulty, contact us via email at info@therippleco.com. Our customer service team will be happy to help.
How do you ensure quality control?
Keeping quality high exists at every step of our production process. We don’t just check the finished product—quality is integral to everything we do.